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Frequently Asked Questions

What is a "Cable Ready" TV?
My cable is out, what should I do?
Will Vision Systems install extra outlets if I'm a renter?
I think my neighbor is stealing cable, what should I do?


What is a "Cable Ready" TV?
In order for a television to be marketed as "cable ready," it must meet at least three requirements. First is an improved tuner that is more resistant to interference than traditional tuners. The second is the ability to tune cable channels according to an FCC-approved channel plan. The third and final requirement is a special connector that allows cable service to be directly connected to the television without the use of a set-top converter.
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My cable is out, what should I do?
Please check to make sure that the electricity is on and the television is plugged in. Also, check to make sure that all cable connections are secure and that the television is on the right channel if you have a VCR or converter hooked up.
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Will Vision Systems install extra outlets if I'm a renter?
Yes, Vision Systems will install extra outlets, but you must obtain written permission from your landlord authorizing Vision Systems to install or move outlets.
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I think my neighbor is stealing cable, what should I do?
Please contact Vision Systems right away if you think someone is receiving services without paying for them. It is illegal to fraudulently obtain cable service by attaching a wire or device to the converter or any other company equipment. The penalties under law include fines up to $10,000, imprisonment, or both.
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